HEMC Broadband Remote Support

Security Alert
Information Security is a priority at HEMC Broadband. We will never ask for your username or password by email or other electronic means. If you receive an email requesting information, which is supposedly from one of our employees or web mail team, please follow these steps.

1. Do not give out any information.
2. Do not respond to the email in any way.
3. Contact our office immediately at 706-754-9094 or 877-651-3157.

Since 1999, HEMC Broadband has been a full service internet provider brought to you by Habersham Electric Membership Corporation.

As one of the largest ISP's in Northeast Georgia, we offer high-speed internet connections as well as web hosting and domain registration. HEMC Broadband is also on the cutting edge of point-to-point fiber connectivity and fiber access to the internet.

HEMC Broadband is committed to embracing new technologies and services that will bring benefit and value to our members and internet customers.

Through a $42 million grant from the local, state and federal governments to the North Georgia Network (NGN), a 260-mile high-speed fiber optic ring is being constructed. This ring will connect with existing fiber networks to form a 1,000-mile loop when complete.

Habersham Electric Membership Corporation (HEMC) is proud to be a part of NGN, and as such will be building fiber networks throughout the service area. HEMC’s fiber optic service has been named Trailwave. However, due to the stipulations and the timeline for construction under the grant , the fiber optic network will not cover the entire HEMC electric service area. Zones for construction are being identified and eligible members in those areas will be notified prior to construction.

Click on the logo above, to view!

ESPN3 is ESPN's multiscreen network, delivering live events to fans through a rich, interactive, experience. ESPN3 is currently available at no additional cost to customers via their high speed connection.

September 15, 2010
Dear HEMC,

This is just a note to let you know how pleased we are with the prompt service we received from HEMC employees.
After receiving notice that our current contract for our Internet connection was not going to be renewed, we had to quickly find a service provider that could have us up and running within a short time frame. HEMC took on the challenge and worked efficiently from start to finish.
The professionalism and attention to detail that your team provided was outstanding.

Thank you for your commitment to good customer service.

Lori McCoy
Director of Technology Services
Pioneer RESA